Order number *

Email *

My new item must be:

Smaller (cut down)
Larger

Will the change be less than 10 cm?

How many products is it for? *

1 product
2 or more products

Enter the new dimensions of your made-to-measure product below.

Width

Height

Enter the new measurements

Notes

Please note: only changes to the width and height are covered under the 100% size guarantee. Changes in colour or composition of the product are not covered.

Do you need advice for the new measurements? Upload photos of the situation here so an advisor can inform you by email.

Choose or drag images here

Supported formats: JPG, JPEG, PNG, GIF, SVG.

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Because the product needs to be more than 10 cm larger in width or height, this falls outside the 100% size guarantee. Read more about the size guarantee here.

Even in situations where the size guarantee does not apply, we are happy to help you with a new made-to-measure product with the right dimensions. For this, we offer you 65% discount on a new purchase. You will receive this personal discount code when you return the current product.

On the next page you will find the return instructions.

Return address

Dreammaxx Trading Ltd

Rietdekkersweg 10

3449 JC Woerden

The Netherlands

Any return shipping costs are the customer’s responsibility.

Make sure the blind is returned / brought back in its original condition, without damage. If you send it using a delivery service, make sure it is packed and protected properly in the box to prevent damage during transport. Also always include your order number in the box.

Shipping costs for exchanging

For shipping a new product, we charge the following rates.

• € 9.95 for packages up to 100 cm
• € 19.95 for packages up to 200 cm
• € 24.95 for packages up to 250 cm
• For packages over 250 cm, UPS surcharges apply due to oversized shipments.

After your request, you will receive a payment link.

Your application has been successfully submitted.

Thank you for your request. Our colleagues will take care of this shortly. You do not need to send a separate email for this to avoid confusion. We usually handle this within 1-3 business days. Should any information be missing or unclear, we will contact you before ordering the new product for you.

Your application has been successfully submitted.

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